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What is SpareMe?
SpareMe is an online store specializing in automotive, commercial, and industrial parts. We provide a wide range of high-quality spare parts and accessories for vehicles, machinery, and equipment.
What type of parts do you Sell?
We offer:
- Automotive Parts: Car, truck, motorcycle, and other vehicle parts.
- Commercial Parts: Parts for commercial vehicles like buses, vans, and delivery trucks.
- Industrial Parts: Components for machinery, equipment, and industrial applications.
Do you Ship Nationwide?
Yes, we ship to all regions within South Africa. International shipping may also be available for select products.
What are your business Hours?
Our online store is open 24/7. For customer support, our team is available Monday to Friday, 8:00 AM to 5:00 PM
How Long does delivery take?
Delivery times vary depending on your location and product availability. Typically, orders are delivered within 3-7 business days within South Africa.
Do you offer express Shipping?
Yes, express shipping options are available at an additional cost. Contact us for more details.
How much does shipping cost?
Shipping costs are calculated based on the size, weight, and destination of your order. You will see the shipping cost at checkout.
How Do I Track My Order?
Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
How do I find the right part for my vehicle or equipment?
Use our search bar to enter your vehicle or equipment model, or browse by category. If you’re unsure, contact our support team for assistance.
Are Your Parts genuine or aftermarket?
We offer both genuine OEM (Original Equipment Manufacturer) parts and high-quality aftermarket parts. Product descriptions will specify the type.
Do you offer warranties on you products?
Yes, most products come with a manufacturer’s warranty. Check the product description or contact us for warranty details
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk and wholesale orders. Contact our sales team at sales@spareme.co.zafor a customized quote.
Can I become a reseller or distributor?
Yes, we welcome resellers and distributors. Contact us at info@spareme.co.zafor more information.
How can I get in touch with SpareMe
- Email: info@spareme.co.za
- Phone: 0614220769
- Address:
- Live Chat: Available on our website during business hours
Ordering & Payments
How do I place an Order
- Browse our website, add items to your cart, and proceed to checkout.
- Create an account or check out as a guest.
- Follow the prompts to complete your payment and shipping details.
What Payment Methods do you Accept?
We accept:
- Credit/Debit Cards (Visa, MasterCard)
- EFT (Electronic Funds Transfer)
- PayPal (if applicable)
- Other local payment methods
Is It Safe to pay online?
Yes, our website uses secure encryption (SSL) to protect your payment information. We do not store your credit card details.
Can I cancel or Modify my Order
You can cancel or modify your order only if it has not yet been processed. Contact our customer support team immediately for assistance.
Returns & Refunds
What is your return Policy
We accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase
How do I return an Item
- Contact our customer support team to initiate a return.
- Pack the item securely and include all original documentation.
- Return the item to the address provided by our team.
How long does it take to process a Refund
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
What if I receive a damaged or incorrect item
Contact us immediately with photos of the damaged or incorrect item. We will arrange a replacement or refund at no extra cost.
Account & Technical Support
How do I create an account?
Click on "Sign Up" or "Register" on the website and follow the prompts to create an account.
I forgot my password. What should I do?
Click on "Forgot Password" on the login page and follow the instructions to reset your password.
Who do I contact for technical support?
For technical issues, email us atsupport@spareme.co.zaor call our support line at 0614220769